SDEMPLOYEE REQUESTS

One front door for everyday work.

A familiar place to request help, see progress, share attachments and follow the response without losing the conversation.

Pilot module

Employees sign in with their company employee number. An email address or phone number is not required.

Service discoveryRequest historyAttachmentsNotifications
Your workspaceEMPLOYEE

What do you need today?

Find a service. Send a request. Stay informed.

IT support
My equipment
My requests
Updates
IT-1048 resolved · your update is ready

Illustrative product experience · sample data

01

Discover.

Choose a service from the catalog instead of guessing the correct department.

02

Request.

Explain the need and attach the supporting files within your authorized company workspace.

03

Follow through.

See status, responses and notifications in the same request journey.

03WORKFLOW & APPROVAL ENGINE

The next step. Already connected.

Some requests need a decision. Others need action, now. See how the route changes with the service.

DIRECT SUPPORT · NO MANAGERIAL APPROVALINTERACTIVE EXAMPLE
  1. EmployeeRequest sent01
  2. IT departmentDirect route02
  3. Assigned agentWork in progress03
  4. ResolutionDocument the action04
  5. EmployeeNotify & close05
Ready. Follow a request from the employee to closure.
Approvals belong to a service, not every request.See how workflows work
∞ONE CONNECTED ENTERPRISE

Great work starts with connection.

Bring clarity to every request. And momentum to every team.